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Returns

We gladly accept returns within 20 days of the delivery date. The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, and accompanied by its original tags. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of random faces. All returns and exchanges must include the return/exchange form provided by our customer care team. All return shipping fees and other miscellaneous fees are the responsibility of the customer. We will not pay for or refund these fees. All returns will be refunded to your original form of payment. Once your package reaches the warehouse, please allow 3 to 5 business days for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you.  You will receive a confirmation e-mail when your return has been accepted.  Financial institutions may require additional days to process the refund before the funds are returned to the account. For anymore information regarding our return policy contact us by sending an e-mail to support@random-faces.com